Director, Enterprise TechOps

As a Director of Enterprise TechOps, you’ll lead and scale our Network, Infrastructure, and End-User Computing functions across a global organization operating in a fast-paced, highly regulated environment. You’ll own the strategy, governance, reliability, and operational performance of our enterprise network, AWS cloud, on-prem infrastructure, and end-user technology ecosystem. Partnering closely with Information Security, Technical Compliance, Finance, and senior business leaders, you’ll transform Enterprise IT into an engineering-driven organization powered by automation, modern observability, and AI-enabled operational tooling. Your leadership will ensure our platforms are secure-by-design, resilient by default, and built to scale with the business.

• Lead and scale a global, multi-layered organization across Network, Infrastructure, and End-User Computing, developing senior leaders, strengthening culture, and driving operational excellence at scale.
• Build organizational capability through thoughtful workforce planning, succession development, performance management, and talent retention strategies that support long-term growth.
• Define and execute a multi-year enterprise strategy and roadmap across cloud, network, on-prem, and end-user domains, aligning scalability, governance, reliability, and cost optimization with company growth.
• Establish enterprise-wide standards for DevOps practices, including CI/CD workflows, automated testing, version-controlled configuration, and Infrastructure-as-Code governance to modernize service delivery.
• Evolve Enterprise IT from traditional operations to an engineering-driven model, reducing manual overhead through automation, scripting, and self-service capabilities.
• Strengthen observability, uptime, and performance standards while embedding reliability engineering principles such as measurable service objectives and post-incident reviews.
• Define and enforce backup, disaster recovery, and business continuity standards, including RTO/RPO objectives, testing cadence, and documentation governance in partnership with Technical Compliance.
• Partner with Information Security and Finance to enforce secure-by-design architecture, security baselines, asset lifecycle governance, and responsible adoption of AI-enabled operational tooling to improve operational efficiency and workforce productivity.

• At least 10 years of progressive experience in Infrastructure, Enterprise IT, or Platform organizations, with at least 5 years leading global engineering teams.
• Proven experience leading large, distributed infrastructure organizations, including managers of managers, in high-availability, 24/7 production environments.
• Deep expertise in enterprise cloud strategy (AWS), hybrid networking, and large-scale infrastructure operations.
• Experience setting organizational standards for Infrastructure-as-Code, automation, DevOps practices, and service delivery governance at scale.
• A track record of modernizing IT operating models and leading large-scale DevOps and engineering transformations across enterprise IT organizations.
• Experience implementing and governing AI-driven tooling within enterprise environments to enhance operational performance and end-user services.
• Strong executive communication and cross-functional leadership skills, with the ability to influence stakeholders across Technology, Information Security, Finance, and business teams.
• A strategic, systems-oriented mindset with the ability to translate business objectives into secure, resilient, scalable, and compliant enterprise platforms.

• Health Benefits: comprehensive health benefits, including various medical plans, dental, and vision.
• Wellbeing Program: free access to programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more.
• Parental Leave & Support: 14 weeks of 100% paid parental leave to all global team members and offer workplace lactation support. Partner with Care.com for care finder and backup childcare.
• Family Planning: benefits that support family planning, including adoption, surrogacy, fertility treatments, or other family planning.
• Flexible PTO: flexible PTO if you work in the United States.
• Pet Insurance: save on vet expenses for accidents, illnesses, and more.
• Gym Reimbursement: reimburse part of your gym membership once you enroll in a health insurance plan.
• Financial Planning: 401(k) matching to programs such as Origin Financial.
• Commuter Benefits: access to commuter benefits to help you save money on your daily commute.
• Tuition Reimbursement: tuition reimbursement for educational courses related to their positions or another position at DraftKings.