Equipment Support
This role involves the installation, maintenance, and repair of tables and their associated equipment, including illumination, communication systems, and video components. It also includes office maintenance services, organization, and the installation and replacement of office equipment. The position requires the installation of electronic equipment and performing assembling and dismantling works. Strong record-keeping and clear communication with department members are essential. The Equipment Support role is also responsible for the maintenance and management of Game Shows equipment such as Dream Catcher, Sic Bo, and Infinite BJ. This includes communication with manufacturer representatives for technical support and testing new shuffle machines before installation.
- Installation, maintenance, and repair of tables and their equipment including illumination, communication systems, and video
- Office maintenance service and organization, installation and replacement of office equipment
- Installation of electronic equipment, assembling and dismantling works
- Strong record keeping
- Communication/ providing correct information to me and another’s members of GIR department
- Keep all files of actions which have been done with roulette wheels updated
- Maintenance and managing Game Shows equipment – Dream Catcher, Sic Bo, Infinite BJ, etc.
- Communication with manufacturer representative/technical team for tech support
- Shuffle machine test (brand new ones) before to install them on the table
- Complete responsibility for transportation and destruction and signing of related documents
- Electrical soldering
- Joiner's work
- Transporting order
- Loading and unloading
- Carrying of heavy objects
- Carry out any ad hoc duties instructed by your direct manager that meets the needs of the business
- Microsoft Windows maintenance
- Basic Microsoft Server maintenance
- Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures
- Previous IT and/or technical background
- Handy with common tools
- Good working knowledge of English
- An understanding of electronics and technical principles
- A high sense of responsibility and the ability to work in a team as well as alone and unsupervised
- Be a Multi-tasker, have team spirit and be likeable
- Ability to plan and forecast effectively
- Be driven, flexible and proactive
- Attention to detail
- Great problem-solving skills and ability to work under pressure
- Employee must have a valid work permit to work in US
- Flexibility to work out of office hours as well as weekends when necessary
- Induction program tailored for the position needs
- Opportunity to progress within the company
- Full benefits: Medical, Dental and Vision
- 401k Match
- Competitive Pay Rate- $20 per hour

