Customer Service Representative? Become an On-Camera Casino Dealer
Description
This is not another customer service job. No headsets. No call queues. No angry customers on hold. No scripts to read off a screen. No register to operate. You'll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. Think : customer service skills + live hosting + studio environment. The communication skills you already have transfer directly here. The games? We teach you those.
Responsibilities
- Host live casino games on camera including Blackjack, Roulette, and Baccarat
- Speak to online players in a friendly, clear, professional way
- Follow game procedures and on-screen prompts
- Keep the game moving smoothly and engagingly
- Bring confidence, focus, and personality to every shift
- Complete paid dealer training through Evolution Academy
Requirements
- Must be 21 years of age or older
- Must pass required background checks
- Must be able to obtain and maintain a valid Pennsylvania and West Virginia gaming license
- Must be able to work evenings, weekends, and holidays
- Must wear assigned uniform and maintain professional appearance standards
- Strong communication skills and a positive, professional attitude
- Customer service, call center, retail, reception, or cashier experience preferred
- Responsible, dedicated, and dependable
Benefits
- $17.25/hr+ including base rate and guaranteed tip rate, averaging $20–25/hr
- Performance-based bonus opportunity
- 15 days paid vacation annually
- 5 sick days
- Paid breaks — earn tips during breaks
- Full-time guaranteed hours
- Paid dealer and game technique training
- 50% discount on garage parking
- Medical, dental, and vision insurance
- Company-paid life and AD&D insurance
- Commuter FSA
- Discounted on-site gym
- Nationwide employee discount program
- Modern studio with break room and refreshments
- 401(k) match
- Career growth opportunities
