Online Casino Dealer & Customer Support Specialist

Description

As an Online Casino Dealer, you will be spending most of your working day live on camera; hosting casino games and interacting with players who are live-streaming the games to their devices. You will be working rotating shifts with regular breaks. The studio is a 24/7 operation, must be able to work a flexible schedule, evenings, weekends and holidays. This is an on-site position.

Responsibilities

Presenting casino games live on-camera
Hosting casino games
Interacting with players who are live-streaming the games to their devices
Working rotating shifts with regular breaks
Able to provide an engaging and rewarding experience for our live players
Wear assigned uniforms and maintain professional appearance standards

Requirements

High School Diploma or Equivalent
Must be 21 years of age or older
Must be able to obtain a MI Gaming License
Required to successfully complete a pre-employment background check
1-2 years of work experience in a customer service and hospitality-oriented role
Professional, mature and with a natural ability to follow work rules
Service-minded with good communications skills
Responsible and dedicated - towards your work and your colleagues
Able to quickly grasp new concepts
Prolonged sitting at counter height (36”) chairs and tables
Repeated use of both hands and arms
Full mobility and dexterity in upper extremities
Ability to see and read a chat screen from 4+ feet away
Ability to communicate one way verbally to players
Ability to lift up to up to 10 lbs. (for the shoe)
Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear
Ability to work a full time schedule
Game Show Hosts: the ability to wear 2” + heels while standing for 1.5 hours at a time

Benefits

Pay - $17- $23/hr. + (includes a base rate and guaranteed tip rate, but the customer tips are unlimited!!)
Multiple flexible schedule options of both 5 days (40 hours) work weeks and (32 hours) 4 days a week on a consistent basis
Career Advancements
Paid Break Time
Paid Training
10 days of paid time off
Medical/Dental/Vision Coverage
Hourly Rate + Tips & Performance Bonuses
401K Match
Paid Full Game Technique Training
Flexible part time scheduling
Career Growth Opportunities
Medical, Dental & Vision Insurance Plans
Nationwide Employee Discount Program
Centrally located modern studio environment with break room & refreshments

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