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Posted 2026-05-08

Trainer

Translated from Spanish
Description

Evolution is looking for an Academy Trainer to take on responsibilities in training new and experienced Game Presenters and Shufflers in all the functions they will perform in the studio. Training will take place in the academy. This role is crucial for the continued development and success of Evolution and its employees.

Responsibilities
  • Prepare and update training material and sessions, taking full responsibility for them.
  • Inform the technical department and other involved departments about any incidents related to system or chat failures.
  • Ensure that trainees correctly learn the skills necessary for each game.
  • Assist in the continuous development of the training and recruitment program.
  • Always stay up-to-date with changes in procedures and evaluate/report the impact of such changes on the training program to the manager.
  • Report illnesses and/or schedule changes to the manager.
  • Attend meetings, retraining sessions, and improve work quality when necessary.
  • Take responsibility for completing tasks within and outside of working hours.
  • Arrive punctually at the designated workplace and with appropriate attire/uniform.
  • Report any non-compliance with company standards, procedures, or legal requirements by a team member.
  • Ensure that trainees follow all procedures, legal, and disciplinary requirements.
  • Comply with any reasonable request from the company related to business needs.
  • Participate in the recruitment process, mainly by assisting in selection meetings, updating internal systems, conducting screening, organizing, and attending interviews.
  • Coordinate with recruiters and other members of the recruitment team following internal procedures.
  • Create and schedule new training groups.
  • Attend and evaluate trainee exams.
  • Complete training documents and reports.
  • Coordinate and conduct retraining sessions to improve work quality.
  • Manage uniform inventory and distribute uniforms to new employees.
  • Perform other activities when training schools are not required: floor supervision, workshops for gaming floor staff, and other projects related to improving staff performance.
Requirements
  • Complete secondary education as a minimum.
  • Good communication and presentation skills.
  • Intermediate level of computer skills.
  • Ability to work in a team.
  • High sense of responsibility, motivation, and determination.
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