Payments Monitoring Specialist
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.
- Monitor real-time payment traffic in shift mode (including night shift), handling emergency alerts;
- Reroute traffic fast and accurately according to instructions and the current state of payment providers;
- Control the quality of cashier setup across regions;
- Escalate drops and anomalies on processing traffic to payment providers and respective internal teams to solve the issue;
- Document changes on the payment provider's side and internal distribution (cashier, including buttons order, providers distribution, on\off, payment flows, etc.);
- Deep into the current payment flows, methods, existing monitoring, providers' prioritization, etc.;
- Announce critical changes in payment flow, closed shift report.
- Experience at the same position or in Fintech\PSP (or candidates without experience but with a desire to learn quickly);
- English at an Intermediate level;
- Advanced Excel and other MS Office software user;
- Understanding of online payments technical integrations, funnels, flows;
- Experience in written and oral communication with foreign customers or partners;
- Understanding of payment and transactional systems and services;
- Experience in working with Grafana and Tableau is a plus.
- Attention to details;
- High level of communication skills;
- Multitasking, quick task execution;
- Good team player.
- Health & Wellness Focus;
- Global Medical Coverage;
- Growth Opportunities;
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
- Performance-Driven Rewards;
- Dynamic Work Environment.
Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion. We Are Opportunities Unlockers. Our approach is rooted in identifying potential and unlocking opportunities — whether it’s launching new iGaming brands worldwide or giving our team players a once-in-a-lifetime chance to thrive. Grow. Win. Repeat.