Casino Executive Brazil
Description
Reporting to the Casino Manager for Superbet Brazil, you'll work closely with local teams alongside compliance, commercial, and operations colleagues across multiple time zones. It's a hands-on role for someone who enjoys owning workflows end-to-end and using data to improve the player experience.
Responsibilities
- Partner with cross-functional teams to help bring casino vertical go-to-market initiatives to life, in line with business priorities.
- Support the Casino Manager in managing casino game supplier relationships, including exclusivity arrangements and promotional deals.
- Help keep casino lobbies fresh, modern, and competitive by optimizing game placement, refreshing banners, and balancing commercial drivers with exclusive game opportunities.
- Be part of the team that other departments turn to for casino game input, sharing recommendations based on player preferences, behaviour, and business objectives.
- Contribute to player-journey optimization and help ensure everything runs smoothly behind the scenes.
- Keep an eye on casino performance and customer support channels to spot and resolve game issues or friction points.
- Build a continuous feedback loop with the Casino Manager to surface and address friction in the customer experience.
- Maintain a strategic oversight of the iGaming market, focusing on emerging innovations, exclusive promotions, and bespoke content.
- Monitor competitors, social media, and player bases to ensure we remain consistently positioned one step ahead of the industry.
Requirements
- Fluent in English, since all collaboration with internal and external stakeholders happens in English.
- Good organizational skills and the ability to comfortably juggle multiple workflows and stakeholders.
- An analytical mindset and a willingness to navigate data, find insights, and use them to support performance.
- A proactive approach and natural drive to take initiative.
- Comfort working independently within a hybrid model and collaborating across distributed teams.
- Experience in the casino or iGaming industry is a plus. If not, a genuine interest in the online casino space goes a long way.
- Comfortable with occasional business travel.
