Horse Racing Operations Associate
Description
As a Horse Racing Operations Associate working remotely from Oregon, you’ll support the day-to-day execution and growth of the Horse Racing product while helping shape how customers engage with it. You’ll work closely with cross-functional teams to improve the customer experience, optimize operations, and bring promotional strategies to life. From analyzing performance to executing campaigns, you’ll play a key role in ensuring the product runs smoothly and delivers strong results. You’ll contribute to a fast-moving team focused on enhancing offerings and driving continued growth within horse racing.
Responsibilities
- Support the execution of operational processes that power the Horse Racing product, helping ensure a seamless and high-quality customer experience.
- Collaborate with teams across Product, Marketing, Analytics, and Compliance to support initiatives that improve performance and optimize offerings.
- Assist in identifying opportunities to enhance customer journeys and contribute to solutions that improve key business metrics.
- Help define and execute promotional campaigns for the Horse Racing product, partnering closely with the Promotions Team to bring strategies to life.
- Analyze promotional and product performance, using data to uncover insights and inform future strategies.
- Support project execution from planning through delivery, helping keep initiatives on track and aligned with team goals.
- Leverage your interest in horse racing to contribute ideas that improve the product experience and drive engagement.
Requirements
- A Bachelor’s Degree in Business, Economics, Statistics, Mathematics, or a related field is preferred.
- Must be based in Oregon and able to work remotely from within the state.
- At least 1 year of experience in an operations, analytics, or business support role, ideally within a fast-paced or data-driven environment.
- A baseline knowledge of the horse racing industry is strongly preferred.
- Strong analytical skills with experience using Microsoft Excel to interpret data and generate insights.
- An interest in project management, with the ability to stay organized and contribute to multiple initiatives simultaneously.
- A collaborative mindset and the ability to work effectively with cross-functional teams.
- Strong attention to detail and a proactive approach to problem-solving.
Benefits
- Health Benefits: Comprehensive health benefits, including various medical plans, dental, and vision.
- Wellbeing Program: Free access to programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more.
- Parental Leave & Support: 14 weeks of 100% paid parental leave to all global team members and workplace lactation support. Partnership with Care.com for care finder and backup childcare.
- Family Planning: Benefits supporting adoption, surrogacy, fertility treatments, or other family planning.
- Flexible PTO: Flexible Paid Time Off for employees in the United States.
- Pet Insurance: Help save on vet expenses for accidents, illnesses, and more.
- Gym Reimbursement: Reimbursement for part of a gym membership once enrolled in a health insurance plan.
- Financial Planning: 401(k) matching and programs such as Origin Financial.
- Commuter Benefits: Access to commuter benefits to help save money on daily commutes.
