Head of Payment Product
Description
This role exists to define and drive the overall product vision, strategy, and performance of the payment product portfolio. You’ll lead product direction, teams, and decision-making to ensure alignment with company strategy, financial goals, and customer needs.
Responsibilities
- Set the product vision and overall product strategy in collaboration with executive leadership.
- Ensure alignment between product strategy, company goals, and long-term vision.
- Define development direction for major products and the company overall.
- Plan product development horizons for 12–24 months.
- Oversee the full product lifecycle from ideation to launch and retirement.
- Create and launch new major products, including cross-functional initiatives involving multiple departments.
- Optimize product portfolio performance and return on investment.
- Identify and mitigate risks related to product development and market changes.
- Conduct market and competitive analysis to identify trends, customer needs, and opportunities.
- Define and communicate product positioning and differentiation.
- Act as a customer advocate and incorporate customer feedback into product decisions.
- Build and maintain relationships with customers, partners, and regulators.
- Lead, mentor, and develop the product management function.
- Manage product managers and leads; hire, grow, or restructure teams as needed.
- Allocate resources, set priorities, and balance responsibilities across teams and departments.
- Identify organizational gaps and take ownership of resolving them.
- Collaborate with C-level executives and key stakeholders across the company.
- Ensure effective collaboration between product and other functions.
- Resolve cross-department challenges and balance ownership areas.
- Initiate and implement cultural and structural changes where needed.
- Provide regular reporting on product performance and key metrics.
Requirements
- 5+ years of experience as a Product Manager, including 2+ years as a Lead Product Manager.
- Proven experience defining company-level product metrics and ownership across teams.
- Experience ensuring sustained growth of product metrics through launches and operational excellence.
- Ability to define long-term product vision and development plans (12–24 months).
- Experience contributing to company strategy together with other directors.
- Strong ownership of resource balance, risks, and cross-functional dependencies.
- Proven people leadership experience, including managing multiple PMs and developing senior leaders.
Benefits
- Annual budget for Cafeteria (Sports, Medical, Mental health, Home office, Languages).
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
