2,614 Open roles
98 Companies
54 Posted today
Jobs / Lottomatica Group / Voice of Customers Trainee
This job is no longer available.

This position has been closed.

Posted 2026-05-06

Voice of Customers Trainee

Description

We are looking for a Voice of Customers Trainee to join the Digital & Betting Department. This role will be involved in the analysis and planning of surveys related to business needs. The company is the Lottomatica Group, a leader in regulated gaming in Italy and one of the largest European operators.

Responsibilities
  • Define recurring surveys to delve into customer behavior and share-of-wallet distribution.
  • Manage generic or vertical research projects on specific needs.
  • Define recurring automated mail surveys at different points in the lifecycle.
  • Plan surveys based on business and/or product needs.
  • Define NPS.
  • Valuate external systems integration for onsite satisfaction collection (i.e., NPS).
  • Monitor results.
  • Share results with stakeholders and plan ad hoc activities based on results.
Requirements
  • Bachelor's and/or master's degree in statistics, economics, anthropology disciplines.
  • Passion for numbers and strong analytical skills.
  • Aptitude for problem solving and propensity for teamwork.
  • Excellent mastery of MS Office suite (advanced use of MS Excel and PowerPoint in particular required).
  • Experience in market research, results, and customer listening.
  • Background in communication and customer relations.
  • Good knowledge of the English language.
  • Proactivity, accuracy, punctuality and adherence to internal procedures.
  • Knowledge and/or use of specific survey delivery tools (a plus).
Benefits
  • Paid Internship
  • Laptop
  • Ticket restaurant
  • Ongoing training on hard skills and soft skills
Similar Active Jobs
Lottomatica GroupProduct & DevelopmentRome, Italy

Network & Application Security Senior Supervisor

We are seeking a Network & Application Security Senior Supervisor to join the Operations & Technology Department. This role involves supervising and managing security platforms, defining security policies, and mitigating application attacks. The ideal candidate will have at least 5 years of experience in Cyber Security, WAF, and Application Security, with knowledge of various security tools and frameworks. This is a permanent, hybrid role offering continuous training and excellent growth opportunities.

HybridFull-timeSenior5+ yearsEnglish60000 - 63000 EUR
2026-06-18
Lottomatica GroupProduct & DevelopmentRome, Italy

Sviluppatore .Net

We are looking for a .Net Developer to join the Operations & Technology Department. The role involves developing and maintaining backend applications using .NET Core and C#, implementing microservices, integrating databases like SQL, MongoDB, and Redis, and using GitLab for code versioning. The ideal candidate will write clean, well-documented, and testable code following best practices.

HybridFull-timeMid-levelEnglish40000 - 45000 EUR
2026-06-16
Lottomatica GroupProduct & DevelopmentRome, Italy

Network Architecture & Operations Senior Specialist

Lottomatica is seeking a Network Engineer Expert to join their Operations & Technology Department. The role involves managing network segments, ensuring infrastructure performance, and maintaining network devices. Requirements include at least 5 years of experience, Cisco CCNA certification, and advanced knowledge of networking protocols and Cisco equipment. The position offers a permanent contract, hybrid working model, and continuous training.

HybridFull-timeSenior5+ yearsEnglish33000 - 38000 EUR
2026-06-12
Lottomatica GroupDataRome, Italy

Data Scientist Internship

We are looking for a Data Scientist Internship to join the Digital & Betting Department. The role involves analyzing large volumes of data, conducting data analysis and reporting, and translating business needs into quantitative analyses. You will also participate in the development of predictive models, support data preparation, and monitor KPIs. Collaboration with cross-functional teams and production of technical documentation are key aspects of this internship.

On-siteFull-timeInternFixed-termEnglish
2026-06-11
Lottomatica GroupDataProvincia di Potenza, Italy

Business Analyst

We are seeking a Business Analyst to join the Digital & Betting Department. This role involves strategic analysis of product, marketing, and CRM to support business decisions, monitoring performance, and optimizing reporting. The ideal candidate will have strong data analysis skills and the ability to transform data into operational insights.

RemoteFull-timeMid-levelEnglish32000 EUR
2026-05-23