Solutions Specialist
Shape the future of gambling harm prevention with us! Join our innovative tech team where software, AI, neuroscience, and psychology come together to tackle gambling addiction. We are looking for a Solutions Specialist who thrives at the intersection of academic curiosity and practical delivery. Someone who is passionate about developing deep domain expertise within problem gambling and translating that expertise into impactful real-world solutions. This role is ideal if you enjoy engaging with academic research, applying best practices and recommendations to build robust solutions, and collaborating closely with customers to ensure our software is used responsibly and operates seamlessly.
As a Solutions Specialist, you will serve as both a domain expert and a trusted partner to our customers. You will continuously build and maintain a strong academic understanding of problem gambling, behavioural psychology, and neuroscience, and translate these insights into practical guidance, product development, research initiatives, and customer training. You will play a central role in bridging research, product development, and customer engagement to ensure that our scientific foundation directly informs how our solutions are implemented and used.
- Support priority customers with technical guidance, strategic steering, and best-practice advisory
- Manage customer projects to ensure both internal and external commitment and alignment
- Deliver workshops, demos, and training sessions to ensure our customers understand the both the practical and scientific nature of our products and their usage
- Develop and maintain strong domain expertise within problem gambling, behavioural psychology, and the neuroscience behind addiction development
- Support the development of materials, documentation, and frameworks that translate research into practical product development
- Develop on our software solutions, solving ad-hoc requests, bug fixes and feature development
- PhD or masters degree preferably within a field like Cognitive science, UX/HCI, Psychology, Neuroscience
- Academic drive with an inquisitive mind and a need to understand topics in-depth
- Curious interest in engaging in software challenges and a can-do attitude towards finding a solution
- Enjoy working with a large degree of freedom to coordinate a varying workday with changing modes between customer meetings, coordination, knowledge work, and technical tasks
- Experience with Data analysis work is an advantage
- Experience with Python and/or SQL is an advantage
- Experience with Consultancy based work is an advantage
- Experience with Communicating technical topics in a clear and understandable fashion to different audiences is an advantage
- Excellent communication skills and fluency in English are essential
- A competitive salary package based on your experience and qualifications.
- Company lunch scheme and an informal work environment with positive energy.
- A choice of equipment and a workspace centrally located in Aarhus.
- A flexible balance between working at the office and from home.
Better Collective is a digital sports media group operating a House of Brands of leading digital sports media, sports betting media and esports communities. Incorporated in Denmark in 2004, Better Collective remains under the direct management of its original founders, Jesper Søgaard and Christian Kirk Rasmussen. Since our inception, we have undergone substantial growth driven by successful acquisitions to realize our ambitious vision of becoming the leading digital sports media group. Headquartered in Copenhagen, Denmark, Better Collective operates across more than 20 offices around the world. Better Collective covers a vast range of sports that spans from the most popular leagues – such as the Premier League and the NFL to niche competitions. Through our brands, fans can explore the exciting world of sports through various content formats such as exclusive videos, engaging podcasts, editorial sports news, and expert commentary on the latest and upcoming sports events. Across our House of Brands our wide range of content engages a sports audience of more than 450 million visits on a monthly basis. These brands include HLTV, FUTBIN, Betarades, Action Network, Playmaker HQ, VegasInsider, CanadaSportsBetting, The Nation Network as well as Bolavip that are a part of our Latam sports media network, Futbol Sites. Our group has developed and continues to refine our unique set of digital capabilities and track record of attracting and driving sports fans to our brands. Combined with engaging and immersive content offerings, we are able to build and grow a strong and loyal audience across all our brands. On top of all this, we have developed a diverse and unique toolbox of business models, spanning from performance based marketing models within the sports betting space, where Better Collective is commissioned by advertising sportsbooks by either receiving a share of the revenue generated by the losses from the acquired customer or by receiving a single Cost per Acquisition fee (a fixed sum for each customer who claims an offer on our site that is redeemed by a sportsbook), to strategic partnerships, premium subscriptions, advertising as well as sponsorship deals. In combination, we have built a resilient and viable business, geared to deliver sustained future growth.
