Customer Support Agent - Greek Speaking

Description

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. We are looking for a Customer Support Agent who is fluent in Greek and English to join our team in Warsaw. This role involves providing top-notch customer support to our clients.

Responsibilities

Communication with customers through online-chats, e-mails
Maintain prompt and empathetic attitude towards customers
Acknowledge and resolve customers’ complaints
Knowing our products inside and out so you can answer the questions
Ensure satisfaction of the customer and provide professional support for customers

Requirements

Proficiency in both written and spoken Greek and English.
Proactive attitude with a knack for customer support and sales.
Excellent communication and negotiation skills.
Strong attention to detail.
Previous experience in a support role is advantageous.

Benefits

Working in dynamic European company
Decent Remuneration
Flexible work hours (shifts)
Ability of career and professional growth within the company
Corporate events, team buildings
International team

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