Head of Operational Excellence
We are looking for a visionary Head of Operational Excellence to architect and scale our efficiency of Delivery. You won’t just manage processes; you will own the organizational design and transformation strategy that enables BrainRocket to scale. You are a high-ownership leader who thrives on turning complexity into streamlined, high-output operations. This role is office-based for Spain. If you need to be relocated, we take care of the process.
- Define and lead the Development processes roadmap, aligning process improvements with global business goals and long-term scalability.
- Identify bottlenecks across the RND and Delivery department; design and oversee the implementation of high-impact processes and automation tools.
- Establish and own the "Operating System" of the company, including sophisticated Operational KPIs, monitoring dashboards, and reporting.
- Act as the primary change agent, fostering a high-performance culture and mentoring a team of OpEx specialists.
- Partner with C-suite and Department Heads to drive organizational design and ensure cross-functional synergy.
- Proven track record in Senior Executive roles within OpEx, Transformation, or Program Management (ideally in Tech/Software).
- Deep knowledge of Business Process, requirement gathering, and automation-led efficiency.
- A "tough-but-fair" leader who is result-oriented, persistent, and comfortable navigating ambiguity.
- Mastery of stakeholder management with the ability to influence at all levels in advanced English.
- Jira Systems Mastery: Act as the Chief for the Atlassian ecosystem; design complex workflows, advanced roadmaps, and automation suites to ensure 100% operational transparency.
- Learning and development opportunities and interesting, challenging tasks;
- Official employment following Spain/EU laws, including registration of family members;
- Relocation package (flight tickets + 2-week hotel stay);
- Language development support and partial compensation for classes;
- Birthday celebration gift;
- 23 working days of Annual Vacation for proper rest;
- Social Club and more than 50 events per year - coming soon;
- Competitive remuneration level with annual review;
- Teambuilding activities.

