Relocation Specialist
Description
As we continue to grow our international presence in Portugal, we’re looking for a Relocation Specialist to join our HR team and own the full relocation journey for international employees. This role is key to ensuring a smooth, compliant, and people-focused relocation experience while helping BrainRocket scale its global mobility operations.
Responsibilities
- Manage end-to-end relocation for international employees joining BrainRocket, ensuring a smooth, professional, and timely experience.
- Oversee visa, work permit, and residence permit processes in Portugal, working closely with trusted immigration partners.
- Ensure all relocations follow BrainRocket’s internal policies, timelines, and compliance requirements with Portuguese regulations.
- Act as the primary contact for relocating employees and their families before, during, and after arrival.
- Support newcomers with essential onboarding steps such as NIF, Social Security, bank account setup, health registration, and other mandatory documentation.
- Manage and maintain relationships with relocation vendors, real estate agencies, immigration lawyers, travel providers, and accommodation partners.
- Negotiate competitive rates and monitor service quality to ensure BrainRocket receives consistent, high-quality support.
- Maintain and enhance BrainRocket’s relocation policies, ensuring clarity, scalability, and cost-efficiency.
- Collaborate with HR and Talent Acquisition to align relocation processes with hiring priorities and onboarding schedules.
- Work closely with HR, TA, Finance, Office Management, Admin, and Legal Teams in Portugal and Cyprus.
- Suggest improvements to workflows and internal tools as BrainRocket continues to scale its international workforce.
- Manage relocation budgets, monitor expenses, and ensure cost transparency.
- Track relocation cases in internal systems and prepare periodic reports on relocation volumes, timelines, and costs.
Requirements
- 2+ years of hands-on experience relocating employees to Portugal from different countries.
- Proven experience managing full-cycle relocation for international employees.
- Strong knowledge of Portuguese immigration, work permit, and residence permit processes.
- Experience working with external partners such as relocation agencies, real estate agents, and immigration lawyers.
- Excellent organizational and project management skills, with the ability to handle multiple relocations simultaneously.
- Strong communication skills and a people-oriented approach.
- Problem-solving mindset and high attention to detail.
- Ability to work independently in a fast-paced, growing environment.
Benefits
- Learning and development opportunities and interesting, challenging tasks.
- Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
- Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
- Partial compensation for tennis and padel lessons.
- Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
- Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
- Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
- Transport compensation - 200 euros net per month.
- Competitive remuneration level with annual review.
- Team building activities.
