Middle RAF Operations Specialist
Description
This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.
Responsibilities
- Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.
- Detect and intercept suspicious betting patterns, including arbitrage, value exploitation, latency abuse, and abnormal winnings.
- Analyze player behavior across multiple accounts to uncover organized fraud rings and bonus abuse.
- Apply immediate risk mitigation actions, independently triggering account segmentation, betting limits, and market restrictions.
- Drive verification requests for suspicious accounts to strictly validate player identities and block bad actors.
- Resolve complex customer cases and internal JSM tickets related to fraud suspicions without compromising operational SLAs.
- Partner with Trading, Payments, Risk, and Integrity teams to conduct deep-dive investigations into betting anomalies.
- Document audit-ready case notes and maintain accurate internal tracking tables for all antifraud actions.
- Optimize our workflows by reporting bugs, clarifying rule logic, and suggesting improvements to our detection systems.
Requirements
- 1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.
- Strong understanding of sports betting mechanics, odds logic, and common fraud schemes (e.g., arbitrage, value betting).
- Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
- Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
- Intermediate (B1+) English level to communicate clearly with cross-functional teams and maintain documentation.
- Experience working with BI tools (like Tableau) or handling large operational datasets.
- Familiarity with alert-based fraud detection systems (e.g., Fairplay Monitor).
- Basic understanding of SQL for independent data validation.
Benefits
- Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
